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How to Move Through Your Day Friction Free

Jul
20
2010

by Sibyl · 31 comments

If you look around and notice the interactions between people throughout the course of a day, it is very likely you may notice some friction.  There are people that come into contact with one another and for one reason or another an exchange filled with tension, irritation or frustration arises.

There is the annoyed and impatient driver that honks his horn uncontrollably at the car in front of him.  The passenger that has an angry exchange with the attendant at the ticket counter because of a canceled flight.  No matter which way you turn, you can see people playing real world bumper cars as they move throughout their day.

If you have ever found yourself in a situation with an angry person on the other side, you know that you usually have 2 choices: (1) engage in the negative exchange and contribute to the situation escalating or (2) respond calmly and diffuse the situation.

Some people feel that if they don’t engage in the debate and aggressively defend their position, they will get run over and be taken advantage of.  They feel that backing down is just not an option and really just a sign of weakness on their part.

But, is that really the way we should look at things?

The alternaview

One of the most important things we should aim to do is move through our days friction free. Our goal should be to have the least amount of drama and the most amount of peace in our lives and that means we can’t get into pointless debates or have negative exchanges with the people we come into contact with.

And, sometimes that really is a lot easier said than done … especially if people around us are being irrational or really aggressive.  We could really be a calm and kind person the majority of the time, but run into someone that really pushes our buttons and before we know it, any sense of calmness we had is lost.

However, we should never allow anyone to get under our skin and push us to the point where we are behaving in a combative or disagreeable way. Although we can’t control the decisions that other people make and how they choose to act, we can control how we choose to respond.

Chances are that at one point or another we are going to run into someone that is going to do their very best to push our buttons.  However, if we  have decided that we will never allow anyone to get us worked up, situations will not be able to overtake our sense of calmness. It is not that people will not do things to us that are unfair or inappropriate, but rather that we will remain relaxed and controlled regardless of what is going on around us. That is really how you live friction free.

How to use this alteranview:

1. Aim to be a Softener. Regardless of what people send your way, refuse to respond in a harsh or aggressive way.  Your goal should be to soften all negative interactions. Does this mean you are a push over? No, this means you are smart and you refuse to prioritize anyone’s drama over your peace of mind.

2. Let Go of Being Right. There is no need to continually think about all the reasons why you are right and the other person is wrong. Yes, it may indeed be the case that you are right, but reminding yourself of all those reasons over and over again will do nothing for you.  Just let it go and focus on your ability to be right again … by responding calmly.

3. Notice Other People’s Issues. Take a look at the people around you that are having negative exchanges and observe how they negatively contribute or create confrontational situations.  After you have made your observations, it is time to look at yourself.  Sometimes we are a little more confrontational than we realize and it is always easier to see the issues with other people’s behavior than it is to see our own.  You can use their challenging behaviors as a “don’t do” manual and survey yourself to make certain you don’t ever exhibit any of the same challenging behavior patterns in any way.

4. Stay committed. This is definitely a situation where practice makes perfect.  You will get better and better at softening negative exchanges.  It will not automatically happen overnight, but if you are dedicated and work to consistently do it, you will notice that all of your exchanges with other people are becoming friction free.

5. Realize the “Why”. We want all of our exchanges to be friction free because it literally is better not only for our peace of mind, but also for being able to live in a great way. We open ourselves up to the best experiences life has to offer.  Anything that interferes with your piece of mind, no matter how petty it may seem, holds you back (Check out what this great post and all the reasons not to lose your temper by Ayo and this great post by Frank).  Don’t allow anyone or any situation to be a speed bump or an obstacle to what you really want.

6. Count to 10. When someone does something inappropriate, instead of immediately responding take a little breather.  Count to 10 or take as much time as you need to get yourself to a place where you can calmly respond.  You can really control how you respond and giving yourself time to relax always helps.

Conclusion

It is amazing how much living in a friction free way can improve all of your interactions and experiences.  You never have to be concerned with people being rude or behaving inappropriately.  You are not vulnerable to the issues and challenging behavior traits that other people exhibit.  You get to live friction free and in a great way because you have made the choice to do so … that is the alternaview.

Do you agree with this alternaview?  Do you live a friction free life? Please share your comments below.

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Leave a Comment

{ 31 comments… read them below or add one }

Theresa July 20, 2010 at 12:17 pm

Friction free day……what a pleasure. Your post is an inspiration. People as walking islands of peace and harmony in a driven world. How that world will change as people follow these easy steps to a better day.

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Sibyl July 21, 2010 at 9:42 pm

Theresa: Welcome to the alternaview and thank you so much for the comment. I don’t think there could be anything better than what you described … people as walking islands of peace. You are so right that would definitely change the world and how we all experience each other. Perhaps a very big goal, but it is all about us each doing our own thing to take one step a day. Thanks again for the comment.

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Jess Webb July 20, 2010 at 12:24 pm

Well said!

“Let go of being right” is a tough one for me. I thought it was great how threw in the part about letting go and focusing on the chance to be right again – by responding calmly. ;)

Counting to 10 is a good tip, giving myself some space helps a lot in tense situations. :)
.-= Jess Webb´s last blog ..Facebook &amp Twitter Branding Special on Now =-.

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Farnoosh July 20, 2010 at 9:44 pm

Jess, I am with you – I love being right and well, telling everyone in question when it happens but sometimes it’s best to let go of it – except of course when I am arguing with my husband :) ))))
.-= Farnoosh´s last blog ..Recounting my Vegan Diet- The first 20 Days =-.

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Sibyl July 21, 2010 at 9:44 pm

Hey Jess: Thank you so much for the comment and stopping by the alternaview again. I think letting go of being right can be a tough one for many of us. I definitely subscribe to the timeout rule. Give yourself time to calmly choose the best way to resond and that generally means you will do so in a positive way. Thanks again for the comment. I really appreciate it.

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Marion Anderson July 20, 2010 at 1:01 pm

Hi Sibyl

There is a lot of good advice and suggestions here. I would add two more -

1. Be curious. Sometimes we meet a person who brings out the worst in us. There is just something about the person that we don’t take to and we react to them in away that is uncharacteristic for us.
If we remain curious and ask ourselves what exactly is going on, we can learn – not only about the other person but ourselves too.

2. Walk a mile in the other man’s moccasins. People live their lives from their own perspective and experience of the world. Very few people set out to hurt so be kind and give others the benefit of the doubt.

Thanks for a great post
.-= Marion Anderson´s last blog ..My First Blogging Report Card =-.

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Sibyl July 21, 2010 at 9:46 pm

Marion: Thanks for the comment and the great additions. I thought both of them were right on point. Being curious is so important. It allows us to really investigate why we are having certain reactions to other people and see if there is anything we can learn and take away. Sometimes we will be surprised who we can learn from. And, there is nothing better than being able to genuinely see things from the other person’s perspective. You may not ever know all the behind the scene facts, but always approaching people and giving them the benefit of the doubt does wonders for our tolerance.

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Alien Ghost July 20, 2010 at 1:48 pm

Hi Sibyl,

How do you dare to post something like this?!… Just kidding :)

But seriously, it is amazing how a nice day can be ruined by encountering someone who is in the wrong attitude and we tend to give responsibility to that person for our ruined day, when in reality it is us who have the choice of following or diverting.

To be honest, many times I fell in the trap and then it became a longer process to change back, so I know is something I have to work on.

Thank you for the advice and reminder :)

Raul
.-= Alien Ghost´s last blog ..Size Does Matter! =-.

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Sibyl July 21, 2010 at 9:50 pm

Hey Raul: Always great to hear from you. Can you believe the nerve I have to post something like this ? :) It is so true that we can really let people take the joy out of our day and not realize that we have the ability to control how we let people impact our mood and affect our days. I think we all are very aware of that trap and like you said, it is about practicing so that we are not vulnerable to the moods and actions of the people around us. Thanks for the comment. I really appreciate it.

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Marko -- Calm Growth July 20, 2010 at 3:30 pm

Great text Sybil! I’m really thrilled with tips, very valuable ideas.

We always have a choice. Especially in human interactions. We have the choice to constantly listen to our ego and constantly defend ourselves from someone. Or to resolve the situation as mature people, to be relaxed and control our emotions.
Our greatest power is NOT because we know how to influence others, but because we know how to influence on ourselves. :)
.-= Marko — Calm Growth´s last blog ..Why Some People Make Mistakes And Still Have Success =-.

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Sibyl July 21, 2010 at 9:52 pm

Marko: What a great comment. I really liked what you said in the end … our greatest power is not because we know how to influence others, but because we know hot to influence ourselves. That is such a great statement and summarizes this post perfectly. Thank you for adding it and thanks again for the comment. I really appreciate it.

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Preeti @ Heart and Mind July 20, 2010 at 5:45 pm

Sibyl,

When I was younger, I was similar to my favorite character Elizabth Bennet from Pride and Prejudice plus more, always having to have last word. How having kids and being married to zenguy, I have let go of lot of things, such as proving my point of view and convincing to others when they are not quite ready for it. Friction will be part of life when we are dealing with people, but we can always choose how to handle it differently, thank you for great alternative view, I really like realize why and letting go of being right very much.

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Sibyl July 21, 2010 at 9:56 pm

Preeti: Thanks for the comment and I think I had the same challenge when I was younger. It was always about proving to people why I was right and usually that meant that I needed to have the last word. I totally agree with what you said about how great it is when you are able to no longer have this bad habit. It is definitely something we have to continually work at and focus on, but it is liberating once we realize it is no longer our issue. Thanks again for the comment.

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Percival J. Meris July 21, 2010 at 3:06 am

In my job before, I had my own shares of situations in which my relations with clients and subordinates brought me almost at frictional engagement with them. Whenever this happened, I recited a mantra in my head: “Sticks and stones can break my bones, but words can never hurt me.”

And then, I always say to myself: “Ha! Let him burn in own anger. Why will I let myself suffer the same pain as he?”

Whenever I coached my subordinates about how to deal with an irate client, I say: “Listen to the words. Do not listen to the voice. There is something we can learn from his message. Most likely, there is some truth in what he is saying. His complaint is just telling us where our shortcomings are in our service to them.”

Another technique I used to keep myself calm is such a situation is that I study his body language. So, this is how an angry person looks and sounds like. When he sees I am not responding to his rage the way he expects me to, then he begins to calm down.

I always try to be friendly (at least, until I can still control myself) under such situations, and my friendliness is paid back by his friendliness. There was a time when one even offered to exchange calling cards with me. I have just won a friend!
.-= Percival J. Meris´s last blog ..Everyday Fasting- Don’t Break the Fast at Breakfast =-.

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Sibyl July 21, 2010 at 9:58 pm

Percival: Thanks for the great comment and the techniques that have worked for you. I really like that piece of advice you gave to one of your team members about just listening to the words. That is such a great piece of advice and it really can point us in the direction of the information we need to improve the situation and learn from it. If we don’t get tangled in the emotion, we really can open ourselves up to learning so much more. Thanks again for the comment and the great additional insights. I really appreciate it.

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John Sherry July 21, 2010 at 3:23 am

Sibyl, I think friction has become an addiction. People can’t get by unless they are right there in the mix, busy busy busy which burns up energy and frazzles nerves leading to the friction you mention. It’s all about letting go and dropping the need to be everywhere, do everything, be part of what’s going on all the time, taking a view and being involved. Chill out, drop out and let others get on with it. Create your own space or find some to retreat to when it’s all getting a bit hot under the collar. And great phrase, “aim to be a softener”. Cool mantra that. I’m off to soften up right now and soften my edges too. Love you stuff!
.-= John Sherry´s last blog ..What To Do If You’re Having A Bad Day =-.

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Sibyl July 21, 2010 at 10:00 pm

John: Chill out, drop out and let others get on with it … that is so what it is all about. It really is about not getting all caught up in the emotional drama and deciding you will not participate. Thank you so much for the comment and the kind words. I am glad that you like the alternaview and it really is great to have you stopping by all the time and leaving such great comments. Have a good one.

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Occasionallyserene July 21, 2010 at 7:45 am

Sibyl,
This is great stuff! I have often been accused of having to be right. This causes friction. I try to not take that approach so much now. I find that I still slip into it, but often recognize that behavior and step out of it. It does change the dynamic of the conversation. The more progress that I make on my own journey, the more that I see that progress is very connected to staying in the present moment. It is easy to lose track and be the grit that causes friction – it is harder, but getting easier to hear the grit in the gears and put some grease on them to help reduce reduce friction and keep things cooler. Thanks for the great set of reminders here.
.-= Occasionallyserene´s last blog ..Water =-.

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Sibyl July 21, 2010 at 10:10 pm

Occasionallyserene: Thank you so much for the great comment. I think it is true that we can seomhow fall back into the trap of always having to be right. I think it is definitely something we have to work at for some time so that we can completely eliminate it as a bad habit. It takes commitment and dedication, but I do believe if we sincerely pursue it, we can rid ourselves of always having to be right. Thank you again for the comment and stopping by the alternaview.

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Abubakar Jamil July 21, 2010 at 2:43 pm

Sibly good tips on living a friction free day, although I am big fan of friction, but that would be friction in another sense of the word. like standing your ground when needed, and pushing your way through t”the dip” because I believe that without friction there can be no movement forward.

But of course one should know when to stay put and when to let go. :)

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Sibyl July 21, 2010 at 10:18 pm

Abubakar: Thanks for the comment. I do agree with you that it is important to be able to express your opinion and view on things. As long as you do that in a calm way, I think you can do that effectively. Thank you for sharing your insights and always stopping by the alternaview. I really appreciate it.

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ayo July 21, 2010 at 3:57 pm

hello sibyl,
how are you?
thanks for highlighting my post in your article.
i believe there are civilized ways of handling issues/confrontations. although it’s not that easy but there are instances where trying as much as possible to avoid friction shows good character and discipline.
whats the fun in being irate? you certainly dont derive any pleasures or satisfaction by over reacting to different situations (i may be wrong).
thanks for sharing this and enjoy the rest of the day
.-= ayo´s last blog ..25 Reasons Not To Lose Your Temper =-.

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Sibyl July 21, 2010 at 10:20 pm

Ayo: You are more than welcome. I was actually smiling when I read your post and Frank’s because we were all on the same wavelength when we wrote those posts. I thought your post and insights were great. And, I totally agree, what is the fun in being irate. You definitely don’t derive any pleasure from it … in fact, it usually works against you. Thank you so much for the comment and stopping by the alternaview.

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Angela Artemis July 21, 2010 at 10:59 pm

Sibyl,
I love that – be a softner. Brilliant! I totally agree. Don’t get sucked into to other people’s stuff. When we let them push our buttons we react emotionally and that totally destroys peace of mind.

What a great post. Thank you!

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Sibyl July 23, 2010 at 5:10 am

Hey Angela: Always great to hear from you. Isn’t is really all about not getting sucked in to other people’s drama … no matter how tempting it may be. I totally agree with you that when we let people push our buttons it totally destroys our peace of mind. Thanks for the comment. Much appreciated.

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Hilary July 22, 2010 at 1:12 am

Hi Sibyl .. how true this post is and the truths it points to .. as Angela says ‘be a softener’ .. it is something that I am definitely working on .. and have learnt to address during my mother’s illness .. and I don’t count to ten .. but ‘mentally turn on my heel’ and readjust .. accepting that challenge, finding a new way forward .. which works for me.

I’ll collapse occasionally .. inevitable really .. but hitting the bottom bounces me right back up ..and then I’m fine again .. it’s learning to accept these whammies .. but such is life .. and I think considering all things I’m relatively friction free ..

Good thoughts though .. thank you so much for this .. all the best Hilary
.-= Hilary´s last blog ..Could this be a sitcom – or a break out sitcom Ever had a one word – at a time – conversation Fish and Chips – how do you spell it =-.

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Sibyl July 23, 2010 at 5:13 am

Hillary: Thanks for the comment. I really appreciate it. I think that real world example you shared is really helpful. The reality is that we are all going to run into those challenges from time to time and once we have a consistent approach we can apply, we can be certain we will respond in the best way. I think readjusting and resetting like you said is also a great approach. It’s all about doing anything that clears your mind of any immediate negative reaction. Thanks so much for sharing your insights.

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Frank July 22, 2010 at 9:24 am

Sibyl,

I was looking forward to reading this as soon as you told me you would be posting it. It has exceeded my expectations. Now you provided some excellent tips but I don’t know if I can do # 2. I am right ALL the time. I wonder if anyone else has that problem? :-) lol. No, but learning to proactively remove yourself from a situation before it escalates and making sure you can make a conscious decision in the midst of termoil will help you control your “friction”.

Thank you soooooo much for the link as well.
.-= Frank´s last blog ..Will Your Star Burn Out =-.

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Sibyl July 23, 2010 at 5:15 am

Hey Frank: Thanks for the comment and I was more than happy to link to that great post you wrote on this topic. I can understand you having a problem with #2 because what is one supposed to do when they are always right ? :) LOL. I think it really is just as you said … proactively removing yourself from a situation before it (or you) escalates. Thanks for always stopping by the alternaview. It is great to have you here.

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fatima da July 23, 2010 at 1:05 am

Very encouraging and positive post Sibly ….. We all need to take responsibility for our day every now and then … love each step provided. And most importanly Love a “friction free day” every day .:)
.-= fatima da´s last blog ..How to Appreciate Yourself =-.

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Sibyl July 23, 2010 at 5:17 am

Fatima da: Thanks so much for the comment. It really is all about having a friction free day isn’t it? :) I really liked what you said abut taking responsibility for our day. That really sums it up beautifully. Thanks for stopping by and sharing your thoughts. I really appreciate it.

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